💰 Refund Policy
Last updated: May 25, 2025
At ParaHaven, we strive to ensure that you're completely satisfied with your purchase. If you're not happy with your item, we're happy to review your request for a refund under the following conditions:
Eligibility for Refunds
Refunds are only issued under specific circumstances, such as:
• Items received in damaged or defective condition
• Incorrect items sent by our fulfillment team
• Approved cancellations before shipping
Refunds are not granted for:
• Change of mind after shipping
• Items returned without prior approval
• Non-returnable items (see exclusions)
How Refunds Are Processed
If your refund request is approved:
• The refund will be issued to your original method of payment
• Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider
• You will receive a confirmation email once the refund has been processed
Non-Refundable Items
We do not offer refunds on the following:
• Gift cards
• Personalized or custom-made products
• Final sale or clearance items
• Downloadable digital products
Need Help?
If you believe you are eligible for a refund, or have questions about your refund status, please contact us at:
📧 support@parahaven.com
We’re here to help and will respond within 24–48 business hours.